Terms & Conditions

Welcome to GR81. By accessing or using our website and purchasing any of our services, you agree to be bound by these Terms of Use.

What We Provide

GR81 is a digital services provider. We offer app activation services, media player software access, and digital service packages.

• We provide app activation and media player software access only.
• Apps are licensed per device as specified in your chosen plan.
• Each plan includes digital service activation for the number of devices stated.
• We provide technical support for the full duration of your subscription.
• We offer free replacement of apps or services if technical issues arise on our end.

What We Do Not Provide

• We do not host, upload, store, or distribute any audio or video content.
• We do not provide, sell, or control any third-party content sources.
• We are not responsible for the availability, legality, or quality of any content accessed through third-party sources.
• Users are solely responsible for any content they access using our software.

User Responsibilities

• You must be at least 18 years of age to purchase our services.
• You must provide accurate information when submitting any form or request.
• You must not share, resell, or redistribute your activation credentials.
• You must use our software in compliance with all applicable local laws.
• You must not attempt to reverse engineer, modify, or misuse our software.

GR81 reserves the right to terminate any account found to be in violation of these terms without refund.

Refunds Available

• Refunds are available only before activation of your digital service.
• If you request a refund before we activate your service, a full refund will be issued.
• Refund requests must be submitted within 24 hours of payment and before activation.

No Refunds After Activation

• Once your digital service has been activated, no refunds will be issued.
• Activation constitutes delivery of the digital service.
• No refunds for incorrect MAC addresses submitted by the user.
• No refunds due to incompatible devices not supported by our apps.
• No refunds if the user changes their mind after activation.

Hardware (FREEDOM Plan)

• Hardware items included in the FREEDOM plan are eligible for return within 7 days of receipt if unopened and unused.
• Return shipping costs are the responsibility of the customer.
• Hardware that has been opened, used, or damaged is not eligible for return.
• Digital activation fees within the FREEDOM plan are non-refundable once activated.

To request a refund, contact us at info@gr81iptv.com or via WhatsApp at +1 226 228 2399 before activation takes place.

GR81 is committed to protecting your privacy.

Information We Collect

• Full name and contact information (email, phone number)
• Location information (city and country)
• Device information (device type and MAC address)
• Plan preferences and service history
• WhatsApp communication records

How We Use Your Information

• To activate and manage your digital service subscription.
• To provide technical support and troubleshooting.
• To send service notifications and activation confirmations.
• To process payments and manage billing records.

What We Do Not Do

• We do not sell, rent, or share your personal data with third parties.
• We do not use your data for advertising beyond our own services.
• We do not store payment card information on our servers.

Your Rights

• You have the right to request access to the personal data we hold about you.
• You have the right to request correction or deletion of your data.
• To exercise these rights, contact us at info@gr81iptv.com.

All payments made to GR81 are for app activation fees and digital service packages.

Accepted Payment Methods

• E-Transfer — Available for Canadian customers.
• Cryptocurrency — Accepted in USDT, BTC, and ETH.
• Credit Card — Available via our approved payment processor.
• PayPal — Available where supported.

Billing Terms

• All plans are billed as a single one-time annual payment.
• There are no recurring charges or automatic renewals.
• Payment must be completed in full before activation begins.
• Service activation begins within 24 hours of confirmed payment.

Renewal

Subscriptions do not renew automatically. To renew, contact us via email or WhatsApp to arrange a renewal payment.

GR81 offers a 7-day free trial to allow customers to test compatibility and service quality before committing to a paid plan.

Trial Eligibility

• Free trials are available to new customers only.
• One trial per device (MAC address).
• A valid MAC address from a supported app is required.
• No credit card or payment is required to start a trial.

Trial Limitations

• Trials are for testing purposes only.
• GR81 reserves the right to deny a trial request at its sole discretion.
• Trial activations are processed within 24 hours of a valid request.
• Trials cannot be extended beyond 7 days.

At the end of your trial, your service will expire automatically. There are no automatic charges at the end of the trial period.

GR81 provides media player software activation and digital service packages only. We do not host, produce, upload, store, broadcast, or distribute any content.

• GR81 does not own, control, or operate any content delivery infrastructure.
• All content accessible through our software is sourced from third-party providers.
• GR81 has no control over the availability, quality, or legality of any third-party content.

Limitation of Liability

To the maximum extent permitted by applicable law, GR81 shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services.